Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the website and services provided by Tinta De Pueblo LLC ("Company," "we," or "us"). By accessing our website or purchasing products from us via Shopify, you agree to these Terms. If you do not agree, please do not use our services.

1. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any third party.

2. Products and Services

We reserve the right to modify, discontinue, or limit the availability of any product or service without notice. Product images are for illustration only and actual products may vary.

3. Pricing and Payment

All prices are listed in U.S. dollars. We accept payment via methods provided by Shopify. We reserve the right to change prices without notice.

4. Shipping and Delivery

Orders are processed within [X] business days. Shipping times and costs vary depending on your location. We are not responsible for delays caused by carriers.

5. Returns and Refunds

Due to the bespoke nature of our creations, returns for changes of mind are not accepted. However, we offer replacements or refunds within 30 days of delivery for items that are misprinted, damaged upon arrival, defective, or incorrectly created or sent. Items must be in their original, unused condition unless a defect was discovered after initial use. To initiate a request, please contact us at customerservice@tintadepueblo.com with your order number and clear photographic evidence. Further details are available in our full Return and Refund Policy.

6. Intellectual Property

All content, including text, graphics, logos, images, and software, is the property of Tinta De Pueblo LLC and is protected by copyright and other intellectual property laws.

7. User Submissions

Any feedback, reviews, or suggestions submitted become the property of Tinta De Pueblo LLC. We may use them without restriction or compensation.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any damages arising from your use of this site or our products.

9. Governing Law

These Terms shall be governed by the laws of the State of Georgia, United States. Any disputes shall be resolved in the courts of Georgia.

10. Contact Information

If you have any questions about these Terms, please contact us at: support@tintadepueblo.com